Operational Intelligence

I turn operational data into decisions that reduce risk and improve efficiency.

Analyst with experience in financial operations, risk assessment, and data reporting. I focus on identifying patterns in systems, improving processes, and delivering measurable outcomes.

1500+
Applications Processed
95%
SLA Adherence
20%
Reporting Efficiency
8+
Process Optimizations

fingerprint Core Thesis

I work at the intersection of finance, operations, and data. My experience ranges from resolving high-volume client issues at scale to analyzing borrower risk and improving financial workflows.

I’m particularly interested in how systems behave under pressure—where inefficiencies emerge, and how data can be used to fix them. I rely heavily on structured thinking, Excel-based analysis, and dashboards to make decisions clearer and faster.

Data Visualization
CURRENT LOCATION
Kolkata, WB

Professional
Trajectory

CHRONOLOGICAL LOG OF OPERATIONAL IMPACT
PRESENT

Analyst Trainee

Cognizant, Kolkata
  • terminal

    Resolved critical system issues for large-scale operations while maintaining a consistent 95%+ SLA adherence.

  • monitoring

    Engineered automated daily metric reports to provide stakeholders with real-time operational visibility.

DEC 2023 — JUN 2024

Finance & Operations Intern

Jodo
  • database

    Orchestrated the processing of 1,500+ applications, maintaining rigorous quality standards.

  • shield_with_heart

    Executed comprehensive borrower risk analysis for institutional partners including PhysicsWallah, ALLEN, and Aakash.

  • auto_awesome

    Automated manual reporting workflows, resulting in a measurable 20% reduction in turnaround time.

SYSTEMS & ARCHITECTURE

account_balance

Credit Risk Evaluation Framework

In-depth structural analysis of borrower profiles and repayment trends to predict and mitigate financial delinquency.

RISK MODELLING DATA AUDIT
precision_manufacturing

Financial Reporting Automation

Engineered a bridge between ERP systems and Excel to minimize manual data entry and human error in financial disclosures.

ERP SYNC VBA/MACROS
speed

SLA Performance Tracking

A real-time dashboard tracking system resolution metrics, ensuring 95%+ service level targets are met daily.

DASHBOARDING KPI TRACKING
01 / DATA & ANALYSIS
Advanced Excel data_table
Power BI query_stats
SQL database
02 / FINANCE & OPS
Risk Assessment verified_user
Credit Analysis credit_score
Process Optimization bolt
03 / SYSTEMS
ERP Systems settings_suggest
MS Office Suite window
SharePoint folder_shared
TERMINAL_INSIGHTS.SH
$ cat philosophy_01.txt

"Why Most Operational Inefficiencies Are Data Problems"

$ cat risk_analysis.txt

"What Borrower Behavior Taught Me About Risk"

$ cat metric_critique.txt

"SLA Metrics Don’t Measure What You Think They Do"

$ _